Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City

Punta Engano Road, Lapu-Lapu City, Philippines, 6015  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

Late check-in/ -out
Babysitting

Paid babysitting/Child services

Swimming pool

Infinity pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Children's buffet

Children's menu

Cribs available

Private beach

Private beach

Beach umbrellas

Beach towels

Editorial review:

This resort is tucked away and has gorgeous grounds, excellent service, rooms that have views of the water, and a comfortable atmosphere. Guests can choose activities such as fishing, scuba, snorkeling, waterskiing, windsurfing, jet skiing, and parasailing. The on-site Chi spa also received praise.

Overview

Shangri-La'S Mactan Resort & Spa is positioned in a business area of Lapu-Lapu City close to University of Visayas, University of San Carlos and Magellan's Cross. After the renovation in 2008, the hotel features Liberty architecture in a 9-story building.

Shangri-La'S Mactan Resort & Spa is located near by the tropical local beach. This traditional property is about 5 km away from the center of Lapu-Lapu City.

Shangri-La'S Mactan Resort & Spa offers a panoramic view to its guests.

The venue is notable for the major location within a 5-minute drive to Mactan-Cebu International airport.

Rooms

This property has 547 guestrooms including Ocean Wing Twin Room, Premier Wing Twin Room and Ocean Wing Suite appointed with a heating system, a writing desk, a refrigerator, a balcony and free Wi-Fi. Some rooms have the sea view. Room facilities include a microwave, coffee/tea makers and an electric kettle as well as a pillow menu and luxury linens.

Eat & Drink

The restaurant menu features seafood dishes. Poolside bar offers various types of refreshments, coffee and cocktails. Hola Espana and Rosewil's BBQ Seafood Haus serve a selection of meals within 100 meters from the venue.

You can start your day with a continental breakfast, which costs PHP 1236 per person per night. 

Services

Guests can rent limousines to discover the area.

Relax

The hotel offers meals, a play area and a kids' club for guests with children. Such fitness options as a gym and a fitness center are available on site.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2008.  Number of floors:   9.  Number of rooms:   547.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Florist/Flower shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Banana boat
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Snorkeling
  • Sailing
  • Canoeing
  • Outdoor tennis court
  • Golf course
  • Diving center
  • Billiards/Pool tables
  • Table tennis
  • Mini golf
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Water slides
  • Game room
  • Kids club
  • Children's menu
  • Children's buffet

Leisure facilities

  • Infinity pool
  • Beach umbrellas
  • Beach towels
  • Karaoke
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Free cabanas
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Dining table
  • Clothes dryer

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge

Media

  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • CD player
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  2 pm

Children and extra beds

  • Older children/adults may stay at the price of PHP 2455 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City Lapu-Lapu City location
Show big map »

Hotel Address:

Punta Engano Road, Lapu-Lapu City, Philippines, 6015

Get directions
City Center
  • Lapu-Lapu City
    4.9 km
Airports
  • Mactan-Cebu International (CEB)
    4.4 km
Restaurants
  • Hola Espana (cuisine: Spanish)
    90 m
  • Cowrie Cove at Shangri-La's Mactan Resort & Spa
    670 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2008
  • Number of floors:
    9
  • Number of rooms:
    547

Hotel Awards

PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Philippines

Use Badge

Rooms and availability

Shangri-La'S Mactan Resort & Spa photos Room
Club Twin Room
Bed type: 2 Single beds or Double bed
Check Prices
  • Air conditioning
— Less information+ More information

DOUBLE CLUB

Room facilities
    Shangri-La'S Mactan Resort & Spa photos Room
    Premier Double Room
    Bed type: Double bed or 2 Single beds or Double bed or Twin beds
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    DOUBLE PREMIER

    Room facilities
      Shangri-La'S Mactan Resort & Spa photos Facilities Ocean Wing Pool
      Premier Wing Twin Room
      Bed type: Twin beds or King-size bed or 2 Single beds
      Size: 34 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Ocean Wing Premier Room King

      Room facilities
        Shangri-La'S Mactan Resort & Spa photos Room
        Guest Room
        Bed type: Double bed or Twin beds or Double bed or 2 Single beds
        Check Prices
        — Less information+ More information

        Double or Twin OCEAN VIEW

        Suite
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        SUITE SEA VIEW

        Room facilities
          Shangri-La'S Mactan Resort & Spa photos Room
          Deluxe Wing Room
          Bed type: Double bed
          Size: 34 m²
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          DELUXE ROOM (MAIN WING)

          Room facilities
            Shangri-La'S Mactan Resort & Spa photos Room
            Deluxe Double Room
            Bed type: Double bed or 2 Single beds or Double bed or Twin beds
            Size: 36 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Dlx Seaview Ana2 DOUBLE

            Room facilities
              Deluxe Family Room
              Check Prices
              — Less information+ More information

              FAMILY ROOM DELUXE

              Shangri-La'S Mactan Resort & Spa photos Room
              Ocean Room
              Bed type: Double bed or Twin beds or King-size bed or Twin beds
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Ocean Club King

              Room facilities
                Shangri-La'S Mactan Resort & Spa photos Room
                Ocean Wing Twin Room
                Bed type: 2 Single beds or King-size bed
                Size: 36 m²
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Ocean Wing Ocean Club King

                Room facilities
                  Shangri-La'S Mactan Resort & Spa photos Room
                  Ocean Wing Suite
                  Bed type: 2 Single beds or King-size bed or Double bed
                  Size: 72 m²
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Double room

                  Room facilities

                    How to reach hotel

                    hotel Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City Lapu-Lapu City location
                    Show big map »

                    Hotel Address:

                    Punta Engano Road, Lapu-Lapu City, Philippines, 6015

                    Get directions
                    City Center
                    • Lapu-Lapu City
                      4.9 km
                    Airports
                    • Mactan-Cebu International (CEB)
                      4.4 km
                    Restaurants
                    • Hola Espana (cuisine: Spanish)
                      90 m
                    • Cowrie Cove at Shangri-La's Mactan Resort & Spa
                      670 m
                    Hotel information
                    • Check-in:
                      from  12 pm
                    • Check-out:
                      until  2 pm
                    • Year renovated:
                      2008
                    • Number of floors:
                      9
                    • Number of rooms:
                      547

                    Hotel Awards

                    PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan Resort & Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Philippines

                    Use Badge

                    Shangri-La'S Mactan Resort & Spa Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    Local attractions

                    • Mactan Island Aquarium - 4.8 km
                      Basak Iba
                    • Lake Sebu - 10.7 km
                    • Carmelite Monastery Cebu City - 12.4 km
                      Juana Luna Ave, Cebu City
                    • St. James Amusement Park - 8.6 km
                      North Reclamation Area, Mandaue
                    • Logon Beach - 10.9 km
                      Logon village

                    Restaurants nearby

                    • Hola Espana - 90 m

                      Address: Punta Engano
                      Phone: 032 340 5119

                      57% likes this, based on 41 reviews
                      Cuisine: Spanish

                    • Tides at Shangri-La's Mactan Resort & Spa - 670 m

                      Address: Punta Engano Road
                      Phone: 63 32 231 8224

                      73% likes this, based on 54 reviews
                      Cuisine: International, Vegetarian, Japanese
                      Price Range: CAD 16 - CAD 70

                    • Acqua at Shangri-La's Mactan Resort & Spa - 670 m

                      Address: Punta Engano Road
                      Phone: 63 32 231 8224

                      64% likes this, based on 25 reviews
                      Cuisine: Italian
                      Price Range: CAD 14 - CAD 82

                    • Cowrie Cove at Shangri-La's Mactan Resort & Spa - 670 m

                      Address: Punta Engano Road
                      Phone: 63 32 231 8224

                      67% likes this, based on 64 reviews
                      Price Range: CAD 28 - CAD 136

                    • Tea of Spring at Shangri-La's Mactan Resort & Spa - 670 m

                      Address: Punta Engano Road
                      Phone: 63 32 231 8224

                      63% likes this, based on 31 reviews
                      Cuisine: Chinese, Vegetarian, Cantonese
                      Price Range: CAD 14 - CAD 55

                    Hotel information
                    • Check-in:
                      from  12 pm
                    • Check-out:
                      until  2 pm
                    • Year renovated:
                      2008
                    • Number of floors:
                      9
                    • Number of rooms:
                      547

                    Hotel Awards

                    PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan Resort & Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Philippines

                    Use Badge

                    Hotels nearby
                    Be Resorts Mactan
                    3 stars
                    0.9 km
                    Dohera Hotel Cebu
                    3 stars
                    10 km
                    Express Inn Cebu
                    3 stars
                    12 km
                    Henry Hotel Cebu
                    4 stars
                    13 km
                    Cities nearby

                    Shangri-La'S Mactan Resort & Spa Reviews

                    Guest reviews are submitted by our customers after their stay at Shangri-La'S Mactan Resort & Spa

                    Average guest rating

                    8.6out of 10
                    Superb
                    Based on 36 reviews

                    Rating by category:

                    Location
                    9.7
                    Service
                    9.6
                    Dining
                    7.0
                    Rooms
                    10.0
                    Value
                    9.0

                    Guest reviews

                    • Single
                      7.8

                      The staff was friendly, everything was well organized. The facilities were good. The location is excellent for relaxation.

                      The menu was a bit pricy and also the choice of western food a bit limited.

                    • Single
                      9.6

                      Upkeep of the property was impeccable, excellent customer service and great security. Great place to de-stress and relax.

                    • Family with children
                      8.8

                      The exceptional service provided by the staff. The level of service was exemplary and was by far the best of all Shangri-La hotels I've visited. While all the staff without exception provided world class services, special mention must go to Bea, a junior staff whose friendliness, attention to detail, swiftness in response and good judgment enhanced the pleasure of our stay at Shangri-La Mactan.,

                      The quality of the internet service can be improved.

                    • Couple
                      5.8

                      Rooms were old. Lunch in main restoran was perfect that I don t say about brekfast. Very expencive SPA did not meet quality of treatment

                      SPA

                    • Family with children
                      10.0

                      its just great place! was happy there every moment!

                    • Family with children
                      9.6

                      It was really fantastic!!!! Service, food, beach, weather, hotel exterior. We spent all time inside of the hotel, we did not even want to go out. Despite our stay was during Chinese National Holidays and the hotel was 100 occupied, they managed it very well. Our 2 years old girl also enjoyed it: many kids, rented sand toys, kids water area is wonderful!

                      It is difficult to find what we did not like. Probably, it was a bit pricy for us. Next time we will try to go not during Chinese holidays, as the prices much lower then.

                    • Single
                      7.4

                      All facilities are good, the staff is excellent and polite.

                    • Older travelers
                      7.8

                      beach and pool resort facilities, excellent food choices, excellent breakfast

                      too far from the city shopping malls so difficult to find taxi back to hotel after 6 pm

                    • Couple
                      7.4

                      all staffs are very nice and kind. reallly fantastic. I love to visit again next time.

                    • Older travelers
                      9.2

                      Staff are exceptionally attentive and enthusiastic, always smiling and greeting vistors during the day. Nothing was too much trouble for them. The facilities and overall layout of the resort were excellent and well sign posted, making it easy to find everything. It was a resort where you can do a lot or just relax

                    • Group of friends
                      7.0

                      Breakfast was excellent. Otherwise: nothing wrong with the place, but not anything special or unique. Good possibility if one seeks a hotel near Cebu-Mactan Int. Airport

                    • Group of friends
                      9.2

                      the staff and facilities were just magnificent and really made a short stay very memorable.

                      the rooms need a bit of upgrading as its starting to show its age.

                    • Family with children
                      10.0

                      the staff were exceptionally friendly and always ready to help. The facilities were exccellent (pool, gym, restaurants, beach)

                    • Group of friends
                      8.2

                      All so convenient - everything you need within a small space. Fab beach with turquoise clear water. Great food places. Amazingly friendly service. Fab break away from it all.

                      Rooms are pretty pricey! Would be good to have some lower end options.

                    • Family with children
                      7.4

                      They are helpful in dealing with matters that are difficult for foreigners (non-Philippine-resident in my case) to handle. I don't mind sharing that I needed to replace a couple very difficult-to-acquire medications that were scheduled to be refilled and were not due to troubles in the Middle-East. They did a very nice job of making this happen.

                      This has been an ongoing issue, personally. I've spent a fair deal with Shangri-La in Manila and Mactan. I was very tired after literally escaping Saudi Arabia and having a less than optimal visit at the Shangri- la in Mactan. I wanted to take one additional night at the rate I had booked and used for my three night stay. Despite my actually paying for two rooms, for three nights, they would not give me an additional night at 9000 php but insisted on 16,000. It doesn't leave much of a feeling of mutual benefit for the future. But pay 7000 additional to have the forth night after a total bill of 100000 php, just didn't sit right... I left. Not sure if I will be back. I needed some give for one day... They couldn't do it... For money, only? I will recommend them to only the wealthiest of my few friends. I paid more for the up-sale and really saw no benefit as much as what was advertised for the up-sell was either already available or was of little value

                    How to reach hotel

                    hotel Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City Lapu-Lapu City location
                    Show big map »

                    Hotel Address:

                    Punta Engano Road, Lapu-Lapu City, Philippines, 6015

                    Get directions
                    City Center
                    • Lapu-Lapu City
                      4.9 km
                    Airports
                    • Mactan-Cebu International (CEB)
                      4.4 km
                    Restaurants
                    • Hola Espana (cuisine: Spanish)
                      90 m
                    • Cowrie Cove at Shangri-La's Mactan Resort & Spa
                      670 m
                    Hotel information
                    • Check-in:
                      from  12 pm
                    • Check-out:
                      until  2 pm
                    • Year renovated:
                      2008
                    • Number of floors:
                      9
                    • Number of rooms:
                      547

                    Hotel Awards

                    PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan Resort & Spa

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Philippines

                    Use Badge