Shangri-La'S Mactan Hotel - Lapu-Lapu City

Punta Engano Road, Lapu-Lapu City, Philippines, 6015  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La'S Mactan Hotel - Lapu-Lapu City

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Infinity pool

Editorial review:

This resort is tucked away and has gorgeous grounds, excellent service, rooms that have views of the water, and a comfortable atmosphere. Guests can choose activities such as fishing, scuba, snorkeling, waterskiing, windsurfing, jet skiing, and parasailing. The on-site Chi spa also received praise.

Overview

Shangri-La'S Mactan Resort & Spa is a sleek 5-star hotel near by the tropical local beach offering 547 rooms with a panoramic view of the sea. Operating in Lapu-Lapu City since 1993, this hotel features Liberty architecture and modern comforts.

The major location gives quick access to Mountain View Nature s Park, St. James Amusement Park and Rainforest Park Cebu. The city center is 5 km away from the hotel.

The hotel allows quick access to a lush garden and a tropical garden.

Shangri-La'S Mactan Resort & Spa can be reached in 5 minutes by car from Mactan-Cebu International airport.

Rooms

The rooms in Shangri-La'S Mactan Resort & Spa are fitted with wireless internet, an iron with ironing board, a dining area, a microwave and coffee/tea makers. Guests will enjoy a view of the Visayan Sea from their rooms. These contemporary rooms offer beds with a pillow-top mattress, foam pillows and a pillow menu.

Eat & Drink

Light seafood specialties are proposed at the large restaurant. Guests can try refreshing drinks in the lobby bar. Serving a wide range of dishes, Hola Espana and Rosewil's BBQ Seafood Haus can be reached within 5 minutes’ walk.

You can start your day with a continental breakfast, which costs PHP 1236 per person per night. 

Services

Along with a safety deposit box, a luggage storage and a barber shop there are a business center, a conference room and a slide projector available on the premises.

Relax

Treatment facilities feature steam baths, massage and facials. A gym, a fitness center and yoga classes are among the on-site facilities.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2008.  Number of floors:   9.  Number of rooms:   547.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Executive/club floor
  • Lobby
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving center
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Banana boat
  • Water skiing
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Free cabanas
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • Dining table
  • Clothes dryer
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  2 pm

Children and extra beds

  • Older children/adults may stay at the price of PHP 2455 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Shangri-La'S Mactan Hotel - Lapu-Lapu City Lapu-Lapu City location
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Hotel Address:

Punta Engano Road, Lapu-Lapu City, Philippines, 6015

Get directions
City Center
  • Lapu-Lapu City
    4.9 km
Airports
  • Mactan-Cebu International (CEB)
    4.4 km
Restaurants
  • Hola Espana (cuisine: Spanish)
    90 m
  • Cowrie Cove at Shangri-La's Mactan Resort & Spa
    670 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2008
  • Number of floors:
    9
  • Number of rooms:
    547

Hotel Awards

PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Philippines

Use Badge

Rooms and availability

Club Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • General:Internet access
Room Description:

Standard|Club Room - Breakfast included

Premier Wing Room
Garden view
  • Room size:

    34 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds

  • Check Prices
Room Description:

Ocean Wing Premier Room Twin

Premier Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Single bed

  • Check Prices
Room Description:

NON-REFUNDABLE Premier Twin

Premier King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

NON-REFUNDABLE Premier King

Premier Wing King Room
Garden view
  • Room size:

    34 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Ocean Wing Premier Room King

Double Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
Room Description:

DOUBLE SEA VIEW

Standard Suite
Sea view
  • Max occupancy:

    4 persons

  • Check Prices
  • General:Internet access
Room Description:

SUITE STANDARD

Deluxe Wing Room
Garden view
  • Room size:

    34 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

DELUXE SEAVIEW (MAIN WING)

Deluxe Twin Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
Room Description:

NON-REFUNDABLE Deluxe Twin

Deluxe King Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

NON-REFUNDABLE Deluxe King

Deluxe Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

FAMILY ROOM DELUXE

Shangri-La'S Mactan photos Room
Ocean Wing Room
Sea view
  • Room size:

    36 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Ocean Wing Ocean Club Twin

Ocean Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Single bed

  • Check Prices
  • General:Free internet access
  • Seating area
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Wake up service
Room Description:

NON-REFUNDABLE Ocean Club Twin

Ocean King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

NON-REFUNDABLE Ocean Club King

Ocean Wing King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Ocean Wing Ocean Club King

Ocean Wing King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Ocean Wing Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Air conditioning
    • + More
  • General:Internet access
  • Individual air conditioning
  • Telephone
  • Bathroom:Bathroom
  • Media:Television
Room Description:

NON-REFUNDABLE PANORAMA SUITE (OCEAN WING)

Shangri-La'S Mactan Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Local attractions

  • Mactan Island Aquarium4.8 km
    Basak Iba
  • Lake Sebu10.7 km
  • Carmelite Monastery Cebu City12.4 km
    Juana Luna Ave, Cebu City
  • St. James Amusement Park8.6 km
    North Reclamation Area, Mandaue
  • Logon Beach10.9 km
    Logon village

Restaurants nearby

  • Hola Espana90 m

    Address: Punta Engano
    Phone: 032 340 5119

    57% likes this, based on 41 reviews
    Cuisine: Spanish

  • Tides at Shangri-La's Mactan Resort & Spa670 m

    Address: Punta Engano Road
    Phone: 63 32 231 8224

    73% likes this, based on 54 reviews
    Cuisine: International, Vegetarian, Japanese
    Price Range: CAD 14 - CAD 63

  • Acqua at Shangri-La's Mactan Resort & Spa670 m

    Address: Punta Engano Road
    Phone: 63 32 231 8224

    64% likes this, based on 25 reviews
    Cuisine: Italian
    Price Range: CAD 13 - CAD 74

  • Cowrie Cove at Shangri-La's Mactan Resort & Spa670 m

    Address: Punta Engano Road
    Phone: 63 32 231 8224

    67% likes this, based on 64 reviews
    Price Range: CAD 25 - CAD 124

  • Tea of Spring at Shangri-La's Mactan Resort & Spa670 m

    Address: Punta Engano Road
    Phone: 63 32 231 8224

    63% likes this, based on 31 reviews
    Cuisine: Chinese, Vegetarian, Cantonese
    Price Range: CAD 13 - CAD 50

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2008
  • Number of floors:
    9
  • Number of rooms:
    547

Hotel Awards

PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Philippines

Use Badge

Hotels nearby
Be Resorts Mactan
3 stars
0.9 km
Express Inn-Cebu
3 stars
12 km
Henry Hotel Cebu
4 stars
13 km
Cities nearby

Shangri-La'S Mactan Reviews

Guest reviews are submitted by our customers after their stay at Shangri-La'S Mactan

Average guest rating

8.6out of 10
Superb
Based on 36 reviews

Rating by category:

Location
9.7
Service
9.6
Dining
7.0
Rooms
10.0
Value
9.0

Guest reviews

  • Single
    7.8

    The staff was friendly, everything was well organized. The facilities were good. The location is excellent for relaxation.

    The menu was a bit pricy and also the choice of western food a bit limited.

  • Single
    9.6

    Upkeep of the property was impeccable, excellent customer service and great security. Great place to de-stress and relax.

  • Family with children
    8.8

    The exceptional service provided by the staff. The level of service was exemplary and was by far the best of all Shangri-La hotels I've visited. While all the staff without exception provided world class services, special mention must go to Bea, a junior staff whose friendliness, attention to detail, swiftness in response and good judgment enhanced the pleasure of our stay at Shangri-La Mactan.,

    The quality of the internet service can be improved.

  • Couple
    5.8

    Rooms were old. Lunch in main restoran was perfect that I don t say about brekfast. Very expencive SPA did not meet quality of treatment

    SPA

  • Family with children
    10.0

    its just great place! was happy there every moment!

  • Family with children
    9.6

    It was really fantastic!!!! Service, food, beach, weather, hotel exterior. We spent all time inside of the hotel, we did not even want to go out. Despite our stay was during Chinese National Holidays and the hotel was 100 occupied, they managed it very well. Our 2 years old girl also enjoyed it: many kids, rented sand toys, kids water area is wonderful!

    It is difficult to find what we did not like. Probably, it was a bit pricy for us. Next time we will try to go not during Chinese holidays, as the prices much lower then.

  • Single
    7.4

    All facilities are good, the staff is excellent and polite.

  • Older travelers
    7.8

    beach and pool resort facilities, excellent food choices, excellent breakfast

    too far from the city shopping malls so difficult to find taxi back to hotel after 6 pm

  • Couple
    7.4

    all staffs are very nice and kind. reallly fantastic. I love to visit again next time.

  • Older travelers
    9.2

    Staff are exceptionally attentive and enthusiastic, always smiling and greeting vistors during the day. Nothing was too much trouble for them. The facilities and overall layout of the resort were excellent and well sign posted, making it easy to find everything. It was a resort where you can do a lot or just relax

  • Group of friends
    7.0

    Breakfast was excellent. Otherwise: nothing wrong with the place, but not anything special or unique. Good possibility if one seeks a hotel near Cebu-Mactan Int. Airport

  • Group of friends
    9.2

    the staff and facilities were just magnificent and really made a short stay very memorable.

    the rooms need a bit of upgrading as its starting to show its age.

  • Family with children
    10.0

    the staff were exceptionally friendly and always ready to help. The facilities were exccellent (pool, gym, restaurants, beach)

  • Group of friends
    8.2

    All so convenient - everything you need within a small space. Fab beach with turquoise clear water. Great food places. Amazingly friendly service. Fab break away from it all.

    Rooms are pretty pricey! Would be good to have some lower end options.

  • Family with children
    7.4

    They are helpful in dealing with matters that are difficult for foreigners (non-Philippine-resident in my case) to handle. I don't mind sharing that I needed to replace a couple very difficult-to-acquire medications that were scheduled to be refilled and were not due to troubles in the Middle-East. They did a very nice job of making this happen.

    This has been an ongoing issue, personally. I've spent a fair deal with Shangri-La in Manila and Mactan. I was very tired after literally escaping Saudi Arabia and having a less than optimal visit at the Shangri- la in Mactan. I wanted to take one additional night at the rate I had booked and used for my three night stay. Despite my actually paying for two rooms, for three nights, they would not give me an additional night at 9000 php but insisted on 16,000. It doesn't leave much of a feeling of mutual benefit for the future. But pay 7000 additional to have the forth night after a total bill of 100000 php, just didn't sit right... I left. Not sure if I will be back. I needed some give for one day... They couldn't do it... For money, only? I will recommend them to only the wealthiest of my few friends. I paid more for the up-sale and really saw no benefit as much as what was advertised for the up-sell was either already available or was of little value

How to reach hotel

hotel Shangri-La'S Mactan Hotel - Lapu-Lapu City Lapu-Lapu City location
Show big map »

Hotel Address:

Punta Engano Road, Lapu-Lapu City, Philippines, 6015

Get directions
City Center
  • Lapu-Lapu City
    4.9 km
Airports
  • Mactan-Cebu International (CEB)
    4.4 km
Restaurants
  • Hola Espana (cuisine: Spanish)
    90 m
  • Cowrie Cove at Shangri-La's Mactan Resort & Spa
    670 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2008
  • Number of floors:
    9
  • Number of rooms:
    547

Hotel Awards

PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Philippines

Use Badge