Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City

Punta Engano Road, Lapu-Lapu City, Philippines, 6015  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Scuba diving

Wind surfing

Water skiing

Snorkeling

Sailing

Canoeing

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Editorial review:

This resort is tucked away and has gorgeous grounds, excellent service, rooms that have views of the water, and a comfortable atmosphere. Guests can choose activities such as fishing, scuba, snorkeling, waterskiing, windsurfing, jet skiing, and parasailing. The on-site Chi spa also received praise.

Overview

The luxury five–star property is situated amid lush tropical gardens and surrounded by crystal blue waters, and is close to the Aznar Museum, the Casa Gorordo Museum and the University of San Carlos Museum.

The property perfectly combines a stylish design, sleek contemporary furniture, and the latest in-room communications and media amenities.

All 530 rooms come with the international direct dial telephone, safe, satellite / cable television, coffee / tea-making facilities and an exclusive pillow menu. Rooms have private balconies overlooking the Mactan Sea and tropical landscaped gardens.

Dining facilities include restaurants with Italian, International cuisine and seafood.

Business amenities include state-of-the-art equipment and around-the-clock service.

Recreational amenities include an outdoor pool and a relaxing menu of massage and beauty therapies.

Year renovated:   2008.  Number of rooms:   547.

Rooms

The hotel provides non-smoking rooms and rooms for people with disabilities.

The stylish property offers lavish Guestrooms and Suites.

Ocean Club Room comes with a private balcony facing the shimmering waters of the Mactan Channel.

All children under 11 years stay free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Dining options

The breakfast is served daily.

Cowrie Cove offers delicious al fresco dining in a romantic beachside location, perfect for intimate celebrations and serves selection of seafood and grilled delights.

Acqua, a contemporary, stylish restaurant with views of the infinity pool and the ocean, offers traditional Italian cuisine and pizza from wood-fired oven.

Alternative dining options include Cantonese food at Tea of Spring, and international buffet at Tides.

Cocktails and light snacks are available at the hotel's five bars and lounges.

At the hotel Shangri-La'S Mactan Resort & Spa guests are invited to a buffet breakfast served for free.  A continental breakfast is served at the price of PHP 1236 per person per night. 

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Lobby
  • Florist/Flower shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Banana boat
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Snorkeling
  • Sailing
  • Canoeing
  • Motor board
  • Tennis court
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Table tennis
  • Mini golf
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club
  • Children's menu
  • Children's buffet

Leisure facilities

  • Outdoor swimming pool
  • Karaoke
  • Live entertainment
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Ironing facilities
  • In-room desk
  • Clothes dryer

Bathroom

  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror
  • Bathroom telephone

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of PHP 2455 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City Lapu-Lapu City location
Show big map »

Hotel Address:

Punta Engano Road, Lapu-Lapu City, Philippines, 6015

Get directions
City Center
  • Lapu-Lapu City
    5.1km
Airports
  • Mactan-Cebu International (CEB)
    4.6km
  • Tagbilaran (TAG)
    74.3km
Restaurants
  • Hola Espana (cuisine: Spanish)
    370 m
  • Abaca Restaurant
    570 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Year renovated:
    2008
  • Number of rooms:
    547

Hotel Awards

PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Philippines

Use Badge

Rooms and availability

The hotel provides non-smoking rooms and rooms for people with disabilities.

The stylish property offers lavish Guestrooms and Suites.

Ocean Club Room comes with a private balcony facing the shimmering waters of the Mactan Channel.

All children under 11 years stay free of charge when using existing beds.

Maximum capacity of extra beds/baby cots in a room is one.

Club Room
Bed type: Double or Twin beds or Double Bed or 2 Single beds
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Shangri-La'S Mactan Resort & Spa Premier Room
    Premier Room
    Bed type: Double or Twin beds or Double Bed or 1 Single bed
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information

    Double or Twin PREMIER

    Room facilities
      Shangri-La'S Mactan Resort & Spa Premier Wing Double RoomShangri-La'S Mactan Resort & Spa Premier Wing Double RoomShangri-La'S Mactan Resort & Spa Premier Wing Double Room
      Premier Wing Double Room
      Bed type: King Size bed or Twin beds or 2 Single beds
      Size: 34m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Featuring a balcony, this air-conditioned room has a TV, minibar and personal safe. En suite bathroom has a bathtub.

      Room facilities
        Shangri-La'S Mactan Resort & Spa Standard Wing Double RoomShangri-La'S Mactan Resort & Spa Standard Wing Double RoomShangri-La'S Mactan Resort & Spa Standard Wing Double Room
        Standard Wing Double Room
        Bed type: Double or Twin beds
        Size: 72m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This twin/double room features a balcony, bathrobe and sofa. Guests staying for a minimum of 3 nights enjoy the following benefits: - Daily buffet breakfast for 2 adults and 2 children (below 11 years old) - Complimentary in-room wired internet and WiFi access - Complimentary late check-out at 16:00 - Choice of 1 exclusive benefit - Arrival airport transfer, Departure airport transfer, Dining credit of PHP 4500 nett per stay (exclude breakfast), or Chi Spa credit of PHP 4500 nett per stay

        Room facilities
          Twin Room
          Bed type: 2 Single beds or Double Bed or 1 Single bed
          Check Prices
          — Less information+ More information

          Twin room sole use

          Standard Suite
          Bed type: King Size bed
          Check Prices
          — Less information+ More information
          Shangri-La'S Mactan Resort & Spa Deluxe Room
          Deluxe Room
          Bed type: Double or Twin beds or Double Bed or King Size bed
          Size: 36m2
          Check Prices
          • Air conditioning
          — Less information+ More information

          Double or Twin DELUXE

          Room facilities
            Shangri-La'S Mactan Resort & Spa Deluxe Wing RoomShangri-La'S Mactan Resort & Spa Deluxe Wing RoomShangri-La'S Mactan Resort & Spa Deluxe Wing Room
            Deluxe Wing Room
            Bed type: 1 Super-King Size bed or Double Bed or King Size bed
            Size: 34m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Double room

            Room facilities
              Shangri-La'S Mactan Resort & Spa Deluxe Family Wing RoomShangri-La'S Mactan Resort & Spa Deluxe Family Wing RoomShangri-La'S Mactan Resort & Spa Deluxe Family Wing Room
              Deluxe Family Wing Room
              Bed type: 2 Queen Size beds
              Size: 38m2
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Ocean Room
                Bed type: Double or Twin beds or Double Bed or 2 Single beds
                Check Prices
                — Less information+ More information

                Double or Twin OCEAN

                Room facilities
                  Shangri-La'S Mactan Resort & Spa Ocean Wing Double RoomShangri-La'S Mactan Resort & Spa Ocean Wing Double RoomShangri-La'S Mactan Resort & Spa Ocean Wing Double Room Ocean Wing Panorama Room
                  Ocean Wing Double Room
                  Bed type: King Size bed or 2 Single beds or Twin beds
                  Size: 36m2
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Shangri-La'S Mactan Resort & Spa Ocean Club Level RoomShangri-La'S Mactan Resort & Spa Ocean Club Level RoomShangri-La'S Mactan Resort & Spa Ocean Club Level Room
                    Ocean Club Level Room
                    Size: 36m2
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information

                    Located on the Club floor, this room allows access to the Ocean Club Lounge, which includes free refreshments all day. Room also offers views of the ocean and comes with a private balcony, a safe and an en suite bathroom with a bathtub.

                    Room facilities
                      Shangri-La'S Mactan Resort & Spa Ocean Wing SuiteShangri-La'S Mactan Resort & Spa Ocean Wing SuiteShangri-La'S Mactan Resort & Spa Ocean Wing Suite
                      Ocean Wing Suite
                      Bed type: King Size bed or 2 Single beds
                      Size: 72m2
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information

                      Offers uninterrupted views of the Mactan Channel and nearby islands. The suite provides a private balcony, a separate living and dining area and a marble en suite bathroom with a bathtub and separate shower facilities. Benefits include: - Free daily buffet breakfast - Free use of the Ocean Club Lounge with free refreshments throughout the day

                      Room facilities

                        How to reach hotel

                        hotel Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City Lapu-Lapu City location
                        Show big map »

                        Hotel Address:

                        Punta Engano Road, Lapu-Lapu City, Philippines, 6015

                        Get directions
                        City Center
                        • Lapu-Lapu City
                          5.1km
                        Airports
                        • Mactan-Cebu International (CEB)
                          4.6km
                        • Tagbilaran (TAG)
                          74.3km
                        Restaurants
                        • Hola Espana (cuisine: Spanish)
                          370 m
                        • Abaca Restaurant
                          570 m
                        Hotel information
                        • Check-In:
                          from  12 pm
                        • Check-Out:
                          until  2 pm
                        • Year renovated:
                          2008
                        • Number of rooms:
                          547

                        Hotel Awards

                        PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan Resort & Spa

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Philippines

                        Use Badge

                        Shangri-La'S Mactan Resort & Spa Location

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                        • Airports
                        • Underground stations
                        • Train stations
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                        • Museums
                        • Convention centers
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                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        Local Attractions

                        • Mactan Island Aquarium - 4.8km
                          Basak Iba
                        • Lake Sebu - 10.8km
                        • Carmelite Monastery Cebu City - 12.6km
                          Juana Luna Ave, Cebu City
                        • St. James Amusement Park - 8.7km
                          North Reclamation Area, Mandaue
                        • Logon Beach - 11.0km
                          Logon village

                        Restaurants Nearby

                        • Hola Espana - 370 m

                          Address: Punta Engano
                          Phone: 032 340 5119

                          57% likes this, based on 41 reviews
                          Cuisine: Spanish

                        • Cowrie Cove at Shangri-La's Mactan Resort & Spa - 810 m

                          Address: Punta Engano Road
                          Phone: 63 32 231 8224

                          64% likes this, based on 64 reviews
                          Cuisine: Seafood, Fusion
                          Price Range: CAD 26 - CAD 132

                        • Tea of Spring at Shangri-La's Mactan Resort & Spa - 810 m

                          Address: Punta Engano Road
                          Phone: 63 32 231 8224

                          66% likes this, based on 45 reviews
                          Cuisine: Chinese, Vegetarian, Tea Room, Cantonese
                          Price Range: CAD 13 - CAD 52

                        • Abaca Restaurant - 570 m

                          Address: Punta Engano Road
                          Phone: +63324958456

                          77% likes this, based on 164 reviews

                        • Tides at Shangri-La's Mactan Resort & Spa - 810 m

                          Address: Punta Engano Road
                          Phone: 63 32 231 8224

                          71% likes this, based on 58 reviews
                          Cuisine: International, Vegetarian, Japanese, Family Fare
                          Price Range: CAD 15 - CAD 68

                        Getting there.

                        Mactan-Cebu International Airport is just in 4.2km.

                        Head southeast. Continue straight onto Mactan Airport Road. Continue onto Punta Engaño Road. Turn right.

                        From the airport, guests can arrive at the resort via limousine transfer, taxi or car hire.

                        The resort also offers airport shuttle transfers for a minimal fee.

                        Hotel information
                        • Check-In:
                          from  12 pm
                        • Check-Out:
                          until  2 pm
                        • Year renovated:
                          2008
                        • Number of rooms:
                          547

                        Hotel Awards

                        PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan Resort & Spa

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Philippines

                        Use Badge

                        Hotels nearby
                        Be Resorts Mactan
                        3 stars
                        0.6km
                        Express Inn-Cebu
                        3 stars
                        12km
                        Allsons Inn Cebu
                        2 stars
                        13km
                        Cities nearby
                        • Panglao hotels - 84km
                        • Cebu hotels - 10km
                        • Mactan hotels - 3km
                        • Tagbilaran City hotels - 75km
                        • Bohol hotels - 80km
                        • Mandaue City hotels - 5km
                        • Moalboal hotels - 74km
                        • Punta Engano (Mactan) hotels - 5km
                        • Gilutongan Island hotels - 11km
                        • Toledo hotels - 37km

                        Shangri-La'S Mactan Resort & Spa Reviews

                        Guest reviews are submitted by our customers after their stay at Shangri-La'S Mactan Resort & Spa

                        Average guest rating

                        8.6out of 10
                        Exceptional
                        Based on 37 reviews

                        Rating by category:

                        Location
                        9.5
                        Service
                        9.5
                        Dining
                        7.0
                        Rooms
                        9.3
                        Value
                        9.2

                        Individual guest reviews

                        • Single
                          7.8

                          The staff was friendly, everything was well organized. The facilities were good. The location is excellent for relaxation.

                          The menu was a bit pricy and also the choice of western food a bit limited.

                        • Single
                          9.6

                          Upkeep of the property was impeccable, excellent customer service and great security. Great place to de-stress and relax.

                        • Family with children
                          8.8

                          The exceptional service provided by the staff. The level of service was exemplary and was by far the best of all Shangri-La hotels I've visited. While all the staff without exception provided world class services, special mention must go to Bea, a junior staff whose friendliness, attention to detail, swiftness in response and good judgment enhanced the pleasure of our stay at Shangri-La Mactan.,

                          The quality of the internet service can be improved.

                        • Couple
                          5.8

                          Rooms were old. Lunch in main restoran was perfect that I don t say about brekfast. Very expencive SPA did not meet quality of treatment

                          SPA

                        • Family with children
                          10.0

                          its just great place! was happy there every moment!

                        • Family with children
                          9.6

                          It was really fantastic!!!! Service, food, beach, weather, hotel exterior. We spent all time inside of the hotel, we did not even want to go out. Despite our stay was during Chinese National Holidays and the hotel was 100 occupied, they managed it very well. Our 2 years old girl also enjoyed it: many kids, rented sand toys, kids water area is wonderful!

                          It is difficult to find what we did not like. Probably, it was a bit pricy for us. Next time we will try to go not during Chinese holidays, as the prices much lower then.

                        • Single
                          7.4

                          All facilities are good, the staff is excellent and polite.

                        • Older travelers
                          7.8

                          beach and pool resort facilities, excellent food choices, excellent breakfast

                          too far from the city shopping malls so difficult to find taxi back to hotel after 6 pm

                        • Couple
                          7.4

                          all staffs are very nice and kind. reallly fantastic. I love to visit again next time.

                        • Older travelers
                          9.2

                          Staff are exceptionally attentive and enthusiastic, always smiling and greeting vistors during the day. Nothing was too much trouble for them. The facilities and overall layout of the resort were excellent and well sign posted, making it easy to find everything. It was a resort where you can do a lot or just relax

                        • Group of friends
                          7.0

                          Breakfast was excellent. Otherwise: nothing wrong with the place, but not anything special or unique. Good possibility if one seeks a hotel near Cebu-Mactan Int. Airport

                        • Group of friends
                          9.2

                          the staff and facilities were just magnificent and really made a short stay very memorable.

                          the rooms need a bit of upgrading as its starting to show its age.

                        • Family with children
                          10.0

                          the staff were exceptionally friendly and always ready to help. The facilities were exccellent (pool, gym, restaurants, beach)

                        • Group of friends
                          8.2

                          All so convenient - everything you need within a small space. Fab beach with turquoise clear water. Great food places. Amazingly friendly service. Fab break away from it all.

                          Rooms are pretty pricey! Would be good to have some lower end options.

                        • Family with children
                          7.4

                          They are helpful in dealing with matters that are difficult for foreigners (non-Philippine-resident in my case) to handle. I don't mind sharing that I needed to replace a couple very difficult-to-acquire medications that were scheduled to be refilled and were not due to troubles in the Middle-East. They did a very nice job of making this happen.

                          This has been an ongoing issue, personally. I've spent a fair deal with Shangri-La in Manila and Mactan. I was very tired after literally escaping Saudi Arabia and having a less than optimal visit at the Shangri- la in Mactan. I wanted to take one additional night at the rate I had booked and used for my three night stay. Despite my actually paying for two rooms, for three nights, they would not give me an additional night at 9000 php but insisted on 16,000. It doesn't leave much of a feeling of mutual benefit for the future. But pay 7000 additional to have the forth night after a total bill of 100000 php, just didn't sit right... I left. Not sure if I will be back. I needed some give for one day... They couldn't do it... For money, only? I will recommend them to only the wealthiest of my few friends. I paid more for the up-sale and really saw no benefit as much as what was advertised for the up-sell was either already available or was of little value

                        How to reach hotel

                        hotel Shangri-La'S Mactan Resort & Spa - Lapu-Lapu City Lapu-Lapu City location
                        Show big map »

                        Hotel Address:

                        Punta Engano Road, Lapu-Lapu City, Philippines, 6015

                        Get directions
                        City Center
                        • Lapu-Lapu City
                          5.1km
                        Airports
                        • Mactan-Cebu International (CEB)
                          4.6km
                        • Tagbilaran (TAG)
                          74.3km
                        Restaurants
                        • Hola Espana (cuisine: Spanish)
                          370 m
                        • Abaca Restaurant
                          570 m
                        Hotel information
                        • Check-In:
                          from  12 pm
                        • Check-Out:
                          until  2 pm
                        • Year renovated:
                          2008
                        • Number of rooms:
                          547

                        Hotel Awards

                        PhilippineHOTEL AWARDSHighly RecommendedLapu-Lapu CityShangri-La'S Mactan Resort & Spa

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Philippines

                        Use Badge